/* ================================================
   NORTHCITY ANA SAYFA STİLLERİ
   ================================================ */

/* ---------- DEĞİŞKENLER ---------- */
:root {
  --nc-primary: #1E3A5F;
  --nc-primary-dark: #0E2240;
  --nc-accent: #00D4FF;
  --nc-cta: #FF6B35;
  --nc-cta-hover: #E55A2B;
  --nc-white: #FFFFFF;
  --nc-light-gray: #F5F5F5;
  --nc-dark: #1A1A2E;
  --nc-text: #333333;
  --nc-text-light: #666666;
  --nc-border: #E8E8E8;
  --nc-shadow: 0 2px 12px rgba(0, 0, 0, 0.08);
  --nc-shadow-hover: 0 8px 24px rgba(0, 0, 0, 0.12);
  --nc-radius: 8px;
  --nc-radius-lg: 12px;
  --nc-transition: all 0.3s ease;
}

/* ---------- GENEL ---------- */
* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  color: var(--nc-text);
  background: var(--nc-white);
  line-height: 1.6;
}

a {
  text-decoration: none;
  color: inherit;
}

/* ---------- CONTAINER ---------- */
.nc-container {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 24px;
}

/* ---------- TRUST STRIP ---------- */
.nc-trust-strip {
  background: var(--nc-light-gray);
  padding: 14px 0;
  border-bottom: 1px solid var(--nc-border);
}

.nc-trust-items {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 0;
  flex-wrap: nowrap;
}

.nc-trust-item {
  display: flex;
  align-items: center;
  gap: 4px;
  font-size: 11px;
  font-weight: 500;
  color: var(--nc-text);
  padding: 2px 10px;
  border-right: 1px solid var(--nc-border);
  white-space: nowrap;
}

.nc-trust-item:last-child {
  border-right: none;
}

.nc-trust-svg {
  color: var(--nc-accent, #00D4FF);
  flex-shrink: 0;
}

/* ---------- KATEGORİLER ---------- */
.nc-categories {
  padding: 48px 0;
}

.nc-categories-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
}

.nc-category-card {
  position: relative;
  height: 200px;
  border-radius: var(--nc-radius-lg);
  overflow: hidden;
  background-size: cover;
  background-position: center;
  display: flex;
  align-items: flex-end;
  transition: var(--nc-transition);
}

.nc-category-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--nc-shadow-hover);
}

.nc-category-overlay {
  width: 100%;
  padding: 20px;
  background: linear-gradient(transparent, rgba(0, 0, 0, 0.7));
}

.nc-category-name {
  color: var(--nc-white);
  font-size: 18px;
  font-weight: 600;
  text-shadow: 0 1px 3px rgba(0, 0, 0, 0.3);
}

/* ---------- TREND ÜRÜNLER ---------- */
.nc-trending {
  padding: 48px 0 64px;
  background: var(--nc-white);
}

.nc-section-title {
  font-size: 24px;
  font-weight: 700;
  color: var(--nc-dark);
  margin-bottom: 32px;
}

.nc-products-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
}

/* ---------- ÜRÜN KARTI ---------- */
.nc-product-card {
  background: var(--nc-white);
  border: 1px solid var(--nc-border);
  border-radius: var(--nc-radius);
  overflow: hidden;
  transition: var(--nc-transition);
}

.nc-product-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--nc-shadow-hover);
}

.nc-product-image {
  position: relative;
  padding-top: 100%;
  background: var(--nc-light-gray);
}

.nc-product-image img {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.nc-product-favorite {
  position: absolute;
  top: 12px;
  right: 12px;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  border: none;
  background: var(--nc-white);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--nc-shadow);
  transition: var(--nc-transition);
  font-size: 16px;
}

.nc-product-favorite:hover {
  transform: scale(1.1);
  background: #FFF0F0;
}

.nc-product-info {
  padding: 16px;
}

.nc-product-name {
  font-size: 14px;
  font-weight: 500;
  color: var(--nc-text);
  margin-bottom: 8px;
  line-height: 1.4;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.nc-product-name a {
  color: inherit;
}

.nc-product-name a:hover {
  color: var(--nc-primary);
}

.nc-product-price {
  font-size: 18px;
  font-weight: 700;
  color: var(--nc-primary);
  margin-bottom: 12px;
}

.nc-add-to-cart {
  width: 100%;
  padding: 10px 16px;
  background: var(--nc-cta);
  color: var(--nc-white);
  border: none;
  border-radius: var(--nc-radius);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: var(--nc-transition);
}

.nc-add-to-cart:hover {
  background: var(--nc-cta-hover);
  transform: scale(1.02);
}

/* ---------- FLOATING ELEMANLAR ---------- */
.nc-floating-wolf,
.nc-floating-whatsapp {
  position: fixed;
  bottom: 24px;
  z-index: 999;
  transition: var(--nc-transition);
}

.nc-floating-wolf {
  left: 24px;
  position: fixed;
  bottom: 24px;
  z-index: 999;
  transition: var(--nc-transition);
}

.nc-wolf-bubble {
  position: absolute;
  bottom: 72px;
  left: 0;
  background: var(--nc-white);
  color: var(--nc-primary);
  border: 1px solid var(--nc-border);
  border-radius: 18px;
  padding: 8px 16px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.1);
  animation: ncBubbleFloat 3s ease-in-out infinite;
  pointer-events: none;
  border-bottom-left-radius: 2px; /* Konuşma balonu havası vermek için */
}

.nc-wolf-bubble::after {
  content: '';
  position: absolute;
  bottom: -5px;
  left: 18px;
  width: 8px;
  height: 8px;
  background: var(--nc-white);
  border-right: 1px solid var(--nc-border);
  border-bottom: 1px solid var(--nc-border);
  transform: rotate(45deg);
}

@keyframes ncBubbleFloat {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-6px); }
}

.nc-floating-whatsapp {
  right: 24px;
  position: fixed;
  bottom: 24px;
  z-index: 999;
  transition: var(--nc-transition);
}

.nc-whatsapp-bubble {
  position: absolute;
  bottom: 72px;
  right: 0;
  background: var(--nc-white);
  color: #25D366; /* WhatsApp yeşili */
  border: 1px solid var(--nc-border);
  border-radius: 18px;
  padding: 8px 16px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.1);
  animation: ncBubbleFloat 3s ease-in-out infinite;
  pointer-events: none;
  border-bottom-right-radius: 2px; /* Sağ alttaki butona işaret etmesi için */
}

.nc-whatsapp-bubble::after {
  content: '';
  position: absolute;
  bottom: -5px;
  right: 18px;
  width: 8px;
  height: 8px;
  background: var(--nc-white);
  border-right: 1px solid var(--nc-border);
  border-bottom: 1px solid var(--nc-border);
  transform: rotate(45deg);
}

.nc-floating-wolf a img {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  box-shadow: var(--nc-shadow);
  transition: var(--nc-transition);
}

.nc-floating-wolf a:hover img {
  transform: scale(1.15);
  box-shadow: var(--nc-shadow-hover);
}

.nc-floating-whatsapp a {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: #25D366;
  box-shadow: var(--nc-shadow);
  transition: var(--nc-transition);
}

.nc-floating-whatsapp a:hover {
  transform: scale(1.15);
  box-shadow: var(--nc-shadow-hover);
}

.nc-floating-whatsapp svg {
  width: 28px;
  height: 28px;
  fill: white;
}

/* ---------- RESPONSIVE ---------- */
@media (max-width: 1024px) {
  .nc-categories-grid,
  .nc-products-grid {
    grid-template-columns: repeat(3, 1fr);
  }
}

@media (max-width: 768px) {
  .nc-categories-grid,
  .nc-products-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .nc-trust-items {
    gap: 8px;
  }

  .nc-trust-item {
    font-size: 11px;
    padding: 4px 10px;
    border-right: none;
  }

  .nc-section-title {
    font-size: 20px;
  }
}

@media (max-width: 480px) {
  .nc-categories-grid,
  .nc-products-grid {
    grid-template-columns: 1fr;
  }

  .nc-trust-items {
    flex-direction: column;
    align-items: center;
    gap: 12px;
  }
}

/* Astra Scroll to Top Butonunu Gizle */
#ast-scroll-top,
.ast-scroll-to-top,
.ast-scroll-top {
  display: none !important;
}

/* ================================================
   HAKKIMIZDA SAYFASI STİLLERİ
   ================================================ */
.nc-about-page {
  background: var(--nc-white);
}

.nc-about-hero {
  background: linear-gradient(135deg, var(--nc-primary-dark) 0%, var(--nc-primary) 100%);
  padding: 60px 0;
  text-align: center;
  color: var(--nc-white);
  border-bottom: 3px solid var(--nc-accent);
}

.nc-about-title {
  font-size: 36px;
  font-weight: 800;
  margin-bottom: 8px;
  color: var(--nc-white) !important;
  letter-spacing: -0.5px;
}

.nc-about-subtitle {
  font-size: 16px;
  color: rgba(255, 255, 255, 0.8);
  font-weight: 500;
  margin: 0;
}

.nc-about-content-section {
  padding: 64px 0;
}

.nc-about-grid {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 40px;
}

.nc-about-image-wrap {
  position: relative;
  border-radius: var(--nc-radius-lg);
  overflow: hidden;
  box-shadow: var(--nc-shadow-hover);
  max-width: 960px;
  width: 100%;
}

.nc-about-img {
  width: 100%;
  height: auto;
  display: block;
  transition: var(--nc-transition);
}

.nc-about-img:hover {
  transform: scale(1.01);
}

.nc-about-text-wrap {
  display: flex;
  flex-direction: column;
  gap: 20px;
  max-width: 960px;
  width: 100%;
}

.nc-about-heading {
  font-size: 26px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  line-height: 1.3;
  margin-top: 0;
  margin-bottom: 10px;
}

.nc-about-text {
  font-size: 15px;
  color: var(--nc-text-light);
  line-height: 1.7;
  margin: 0 0 10px 0;
}

.nc-about-features {
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin-top: 10px;
}

.nc-about-feature {
  display: flex;
  align-items: flex-start;
  gap: 16px;
  padding: 16px;
  background: var(--nc-light-gray);
  border-left: 4px solid var(--nc-accent);
  border-radius: 0 var(--nc-radius) var(--nc-radius) 0;
}

.nc-about-feat-icon {
  font-size: 24px;
  line-height: 1;
}

.nc-about-feat-info h4 {
  font-size: 15px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  margin: 0 0 4px 0;
}

.nc-about-feat-info p {
  font-size: 13px;
  color: var(--nc-text-light);
  margin: 0;
}

@media (max-width: 992px) {
  .nc-about-grid {
    grid-template-columns: 1fr;
    gap: 36px;
  }
  .nc-about-hero {
    padding: 48px 0;
  }
  .nc-about-title {
    font-size: 30px;
  }
}

/* ================================================
   İLETİŞİM & CANLI DESTEK PANELİ STİLLERİ
   ================================================ */
.nc-support-page {
  background: var(--nc-white);
  padding-bottom: 64px;
}

.nc-support-hero {
  background: linear-gradient(135deg, var(--nc-primary-dark) 0%, var(--nc-primary) 100%);
  padding: 60px 0 40px;
  text-align: center;
  color: var(--nc-white);
  border-bottom: 3px solid var(--nc-accent);
}

.nc-support-title {
  font-size: 36px;
  font-weight: 800;
  margin-bottom: 8px;
  color: var(--nc-white) !important;
  letter-spacing: -0.5px;
}

.nc-support-subtitle {
  font-size: 16px;
  color: rgba(255, 255, 255, 0.8);
  font-weight: 500;
  margin-bottom: 32px;
}

.nc-support-banner-wrap {
  max-width: 480px;
  margin: 0 auto;
  border-radius: var(--nc-radius-lg);
  overflow: hidden;
  box-shadow: var(--nc-shadow-hover);
  border: 1px solid rgba(255, 255, 255, 0.1);
}

.nc-support-banner-img {
  width: 100%;
  height: auto;
  display: block;
}

.nc-support-content-section {
  padding-top: 48px;
}

/* Giriş Uyarısı / Guest View */
.nc-support-login-prompt {
  max-width: 600px;
  margin: 40px auto;
  padding: 48px 32px;
  background: var(--nc-white);
  border: 1px solid var(--nc-border);
  border-radius: var(--nc-radius-lg);
  text-align: center;
  box-shadow: var(--nc-shadow);
}

.nc-support-prompt-icon {
  font-size: 48px;
  margin-bottom: 20px;
}

.nc-support-login-prompt h2 {
  font-size: 24px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  margin-bottom: 12px;
}

.nc-support-login-prompt p {
  color: var(--nc-text-light);
  margin-bottom: 30px;
  font-size: 15px;
}

.nc-support-cta-buttons {
  display: flex;
  justify-content: center;
  gap: 16px;
  flex-wrap: wrap;
}

.nc-support-btn-primary {
  padding: 12px 24px;
  background: var(--nc-cta);
  color: var(--nc-white) !important;
  font-weight: 600;
  border-radius: var(--nc-radius);
  transition: var(--nc-transition);
}

.nc-support-btn-primary:hover {
  background: var(--nc-cta-hover);
  transform: translateY(-2px);
}

.nc-support-btn-secondary {
  padding: 12px 24px;
  background: var(--nc-light-gray);
  color: var(--nc-text) !important;
  font-weight: 600;
  border-radius: var(--nc-radius);
  border: 1px solid var(--nc-border);
  transition: var(--nc-transition);
}

.nc-support-btn-secondary:hover {
  background: var(--nc-border);
  transform: translateY(-2px);
}

/* Giriş Yapılmış Durum (Grid) */
.nc-support-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 40px;
  align-items: start;
}

.nc-support-form-wrapper,
.nc-support-list-wrapper {
  background: var(--nc-white);
  border: 1px solid var(--nc-border);
  border-radius: var(--nc-radius-lg);
  padding: 32px;
  box-shadow: var(--nc-shadow);
}

.nc-support-form-title {
  font-size: 20px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  margin-bottom: 24px;
  border-bottom: 2px solid var(--nc-light-gray);
  padding-bottom: 12px;
}

/* User Info Badge */
.nc-user-info-badge {
  display: flex;
  align-items: center;
  gap: 12px;
  background: var(--nc-light-gray);
  padding: 12px 16px;
  border-radius: var(--nc-radius);
  margin-bottom: 24px;
  border-left: 4px solid var(--nc-primary);
}

.nc-user-avatar {
  font-size: 20px;
}

.nc-user-meta strong {
  display: block;
  font-size: 14px;
  color: var(--nc-primary-dark);
}

.nc-user-meta span {
  font-size: 12px;
  color: var(--nc-text-light);
}

/* Form Styles */
.nc-ticket-form .nc-form-group {
  margin-bottom: 20px;
}

.nc-ticket-form label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: var(--nc-text);
  margin-bottom: 6px;
}

.nc-ticket-form select,
.nc-ticket-form input[type="text"],
.nc-ticket-form textarea {
  width: 100%;
  padding: 12px;
  border: 1px solid var(--nc-border);
  border-radius: var(--nc-radius);
  background: var(--nc-white);
  font-size: 14px;
  color: var(--nc-text);
  transition: var(--nc-transition);
}

.nc-ticket-form select {
  height: auto !important;
  line-height: 1.5 !important;
}

.nc-ticket-form select:focus,
.nc-ticket-form input[type="text"]:focus,
.nc-ticket-form textarea:focus {
  outline: none;
  border-color: var(--nc-accent);
  box-shadow: 0 0 0 3px rgba(0, 212, 255, 0.15);
}

.nc-ticket-submit-btn {
  width: 100%;
  padding: 14px;
  background: var(--nc-primary);
  color: var(--nc-white);
  border: none;
  border-radius: var(--nc-radius);
  font-weight: 600;
  cursor: pointer;
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 10px;
  transition: var(--nc-transition);
}

.nc-ticket-submit-btn:hover {
  background: var(--nc-primary-dark);
}

.nc-ticket-submit-btn:disabled {
  background: var(--nc-text-light);
  cursor: not-allowed;
}

.nc-form-response {
  padding: 12px;
  border-radius: var(--nc-radius);
  margin-bottom: 20px;
  font-size: 13px;
  font-weight: 500;
  display: none;
}

.nc-form-response.success {
  background: #E8F5E9;
  color: #2E7D32;
  border: 1px solid #C8E6C9;
}

.nc-form-response.error {
  background: #FFEBEE;
  color: #C62828;
  border: 1px solid #FFCDD2;
}

/* Spinner */
.nc-spinner {
  display: none;
  width: 18px;
  height: 18px;
  border: 2px solid rgba(255,255,255,0.3);
  border-radius: 50%;
  border-top-color: #fff;
  animation: nc-spin 1s ease-in-out infinite;
}

.nc-ticket-submit-btn.loading .nc-spinner {
  display: inline-block;
}

@keyframes nc-spin {
  to { transform: rotate(360deg); }
}

/* Tickets Accordion */
.nc-tickets-accordion {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.nc-ticket-item {
  border: 1px solid var(--nc-border);
  border-radius: var(--nc-radius);
  overflow: hidden;
  transition: var(--nc-transition);
}

.nc-ticket-item.active {
  box-shadow: var(--nc-shadow);
  border-color: var(--nc-primary);
}

.nc-ticket-header {
  padding: 16px 20px;
  background: var(--nc-light-gray);
  cursor: pointer;
  position: relative;
  transition: var(--nc-transition);
}

.nc-ticket-header:hover {
  background: #efefef;
}

.nc-ticket-meta-top {
  display: flex;
  justify-content: space-between;
  font-size: 11px;
  color: var(--nc-text-light);
  margin-bottom: 6px;
}

.nc-ticket-title {
  font-size: 14px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  margin: 0;
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.nc-status-badge {
  font-size: 10px;
  font-weight: 700;
  padding: 2px 6px;
  border-radius: 4px;
  color: #fff;
  text-transform: uppercase;
}

.badge-open {
  background: #ff9800;
}

.badge-replied {
  background: #4caf50;
}

.badge-closed {
  background: #9e9e9e;
}

.nc-accordion-icon {
  position: absolute;
  right: 20px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 10px;
  color: var(--nc-text-light);
  transition: var(--nc-transition);
}

.nc-ticket-item.active .nc-accordion-icon {
  transform: translateY(-50%) rotate(180deg);
}

.nc-ticket-body {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.3s ease-out;
  background: var(--nc-white);
  padding: 0 20px;
}

.nc-ticket-item.active .nc-ticket-body {
  max-height: 2000px;
  padding: 20px;
  border-top: 1px solid var(--nc-border);
  transition: max-height 0.5s ease-in;
}

.nc-ticket-message-block {
  background: var(--nc-light-gray);
  padding: 14px;
  border-radius: var(--nc-radius);
  margin-bottom: 20px;
  border-left: 3px solid var(--nc-text-light);
}

.nc-message-author {
  font-size: 11px;
  font-weight: 700;
  color: var(--nc-text-light);
  margin-bottom: 4px;
}

.nc-message-text {
  font-size: 13px;
  line-height: 1.5;
  color: var(--nc-text);
  white-space: pre-line;
}

/* Replies Bubble */
.nc-replies-title {
  font-size: 13px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  margin-bottom: 12px;
  border-bottom: 1px solid var(--nc-border);
  padding-bottom: 6px;
}

.nc-reply-bubble {
  background: var(--nc-light-gray);
  padding: 12px 16px;
  border-radius: var(--nc-radius);
  margin-bottom: 12px;
  position: relative;
  max-width: 90%;
  margin-right: auto;
}

.nc-reply-bubble.nc-admin-reply {
  background: #E0F2F1;
  border-left: 3px solid var(--nc-accent);
  margin-left: auto;
  margin-right: 0;
}

.nc-reply-meta {
  display: flex;
  justify-content: space-between;
  font-size: 11px;
  margin-bottom: 4px;
}

.nc-reply-meta strong {
  color: var(--nc-primary-dark);
}

.nc-reply-meta span {
  color: var(--nc-text-light);
}

.nc-reply-text {
  font-size: 13px;
  line-height: 1.5;
  color: var(--nc-text);
}

.nc-no-reply {
  font-size: 13px;
  color: var(--nc-text-light);
  font-style: italic;
}

/* Empty State / Pagination */
.nc-support-empty-state {
  text-align: center;
  padding: 48px 0;
  color: var(--nc-text-light);
  font-size: 32px;
}

.nc-support-empty-state h4 {
  font-size: 16px;
  font-weight: 700;
  color: var(--nc-primary-dark);
  margin-top: 12px;
  margin-bottom: 6px;
}

.nc-support-empty-state p {
  font-size: 13px;
  max-width: 320px;
  margin: 0 auto;
}

.nc-pagination {
  margin-top: 24px;
  display: flex;
  justify-content: center;
  gap: 8px;
}

.nc-pagination a,
.nc-pagination span {
  padding: 6px 12px;
  border: 1px solid var(--nc-border);
  border-radius: 4px;
  font-size: 13px;
  transition: var(--nc-transition);
}

.nc-pagination span.current {
  background: var(--nc-primary);
  color: var(--nc-white);
  border-color: var(--nc-primary);
}

.nc-pagination a:hover {
  background: var(--nc-light-gray);
}

/* Responsive Support Page */
@media (max-width: 768px) {
  .nc-support-grid {
    grid-template-columns: 1fr;
    gap: 30px;
  }
}